Returns & Exchanges

At LOOK OPTIC, we want you to love your frames as much as we do, which is why we offer a 90-day risk-free trial on all eyewear. If you are not completely satisfied with your fit or style, we provide easy returns and exchanges to ensure you find your perfect pair.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to start the process.

2

Print Your Label

Select the items you wish to send back and download your prepaid shipping label provided by our system.

3

Package Your Frames

Place the glasses in their original protective case and box to ensure they arrive back to us in pristine condition.

4

Drop Off and Refund

Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing